RCFA Analyst Concentration
In the competitive landscape of business, customers are currently challenging suppliers to improve their standards. Managers are often juggling multiple challenges and struggle to keep up with the day to day requirements of the business. How do companies find the time to manage daily requirements and simultaneously improve? The answer is to “Create Scientists!” One of the goals of the TGG Root Cause Failure Analysis Concentration is to create problem solvers at each level of the organization – small teams of scientists in every department. This concentration will introduce the learner to a mix of concepts and tools that can be used to effectively diagnose and eliminate anomalies in operations.
Prerequisites
- Good knowledge of Microsoft Excel
- Good knowledge of basic quality tools
- Experience with process measurement
End results
- Solve systemic problems in any order to cash process using an eight (8) step methodology
- Most problems solved with RCFA require a ‘time-trend analysis’ or investigation of data over time (as compared to a point solution)
Training Agenda
RCFA Analyst
Concentration
2 weeks
RCFA
Course
Week 1
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How to properly develop and scope a problem
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How to write a project charter / A3
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Project prioritization
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Data Evaluation
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How to display data
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Brainstorming techniques
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Mapping
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Implementation plans
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Work breakdown structure
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Communication and training plans
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Standardize the solution
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Replication and standardization
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RCFA Excel workbook of templates
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5 Whys
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Fishbone diagrams
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Storyboards
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Tool selection matrix
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Learning Simulation: GolfTeeSIM
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Learning Simulation: InventionsSIM
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Project pipeline software by tgg (introduction)
4 day
RCFA + Advanced Excel
Course
Week 2
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Best Excel shortcuts
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Display data
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Histograms
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Scatter plots
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Pareto charts
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Affinity diagrams
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Run charts
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FMEA
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Pugh matrices
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Control plans
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Slicers, 'quick analysis,' and sparkline tools
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Introduction to PowerBI
4 day